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Health and Social Care Network

The Health and Social Care Network (HSCN) will provide a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.

Complete a HSCN Connection Agreement - Every organisation that wishes to use HSCN must complete a Connection Agreement.

For the NHS and public sector

HSCN procurement options - To migrate to HSCN you'll need to start procurement of new HSCN network services.
HSCN customer journey - A six-stage customer journey to help you understand the process of migrating to HSCN.

For private sector organisations

Guidance and timelines to support private sector organisations in their migration from the Transition Network to HSCN services.

The Health and Social Care Network (HSCN) is a new data network for health and care organisations which replaced N3. It provides the underlying network arrangements to help integrate and transform health and social care services by enabling them to access and share information more reliably, flexibly and efficiently.

Health and care providers are able to obtain network connectivity from multiple suppliers in a competitive market place and in collaboration with other health and social care organisations.

New developments

Crown Commercial Service (CCS) launches new HSCN Access Services dynamic purchasing system (RM3825)

NHS Digital are pleased to announce that the new dynamic purchasing system (DPS) for HSCN Access Services, RM3825, went live for customers on Friday 24th November.

CCS and NHS Digital worked together to develop an innovative and simplified DPS for the provision of HSCN connectivity and we're expecting all HSCN compliant suppliers to join the DPS. RM3825 is recommended by NHS Digital as the most efficient route to market for HSCN procurement and will be used for all HSCN aggregated procurements. Read more on the CCS website.

The HSCN Buying Guide

The icon HSCN Buying Guide [841.4KB] provides useful information to new and existing customers considering buying a HSCN Connection.

Sign the HSCN Connection Agreement

The HSCN Connection Agreement sets out the things HSCN customers must do before and whilst using HSCN. Learn more and complete a HSCN Connection Agreement.

Quick contacts

General HSCN enquiries - email enquiries@nhsdigital.nhs.uk
Media enquiries - contact our press office on 0300 303 3888 or email media@nhs.net
N3 enquiries - legacy N3 customers can contact the BT helpdesk on 0800 085 0503 (select option 3) for information about existing network services.

If you would like to discuss HSCN procurement and migration further please email enquiries@nhsdigital.nhs.uk to get in contact with your Regional Migration Managers (RMM).

Region/SectorRMM name
Yorkshire and the HumberSteve Barnes
North EastRichard Smith
West MidlandsJosephine Smith
North WestAndrew Williams
East of England and East MidlandsLinda Crowe
London areaRoy Ullah
South West and South CoastJim Busby
New to HSCN

All the info you need to get a new HSCN connection.

Existing NHS and public sector customers

Next steps for existing Transition Network (legacy N3) users migrating to HSCN.

HSCN Suppliers

Info on which suppliers can offer HSCN connectivity and the HSCN supplier compliance process.

HSCN news and events

Find out about the latest news, events and webinars for HSCN.

Private sector organisations: migration advice

Support and guidance for private sector organisations migrating from the Transition Network to HSCN.

HSCN technical guidance

Guidance, policy and best practice documents covering all technical aspects of HSCN. Documents on this page will be regularly reviewed and updated by NHS Digital as required.

Have a question? Call us on 0300 303 5678 or contact enquiries@nhsdigital.nhs.uk.

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