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Primary care service provider contact details

Find contact details for Registration Authority (RA) primary care service provider organisations that support primary care organisations.

This content has been verified by each of the organisation RA contacts and copies are sent to all RA managers across England and the following 2 areas within NHS Digital: 

Exeter helpdesk - exeter.helpdesk@nhs.net.
Contact centre - enquiries@nhsdigital.nhs.uk.

If details have changed, please email accesscontrol@nhs.net.


North East
Yorkshire and the Humber
North West
East of England
South
London
West Midlands


North East

North of England (NECS)

North East of England (not Cumbria)
Darlington CCG
Durham Dales
Easington and Sedgefield CCG
North Durham CCG
Newcastle Gateshead CCG
North Tyneside CCG
Northumberland CCG
South Tyneside CCG
Sunderland CCG
South Tees CCG
Hartlepool and Stockton CCG

Contact details
NECS service desk
necs.servicedesk@nhs.net
http://www.necsu.nhs.uk
0300 555 0340

Cumbria Partnership NHS Foundation Trust

Cumbria CCG

Contact details
Pauline Tyler - RA manager
pauline.tyler@cumbria.nhs.uk
http://www.cumbriapartnership.nhs.uk
01228 608836


Yorkshire and the Humber

eMBED Health Consortium

Yorkshire and the Humber

Contact details
Jenny Sandars - RA manager
Kerry Barrowclough - RA manager
Barry Jackson - RA service delivery
embed.smartcards@nhs.net
http://www.embedhealth.co.uk
0300 3000 620

The Health Informatics Service

Huddersfield, Calderdale and Wakefield areas (only)
Kirklees CCG
Greater Huddersfield CCG
Wakefield CCG
Calderdale CCG
Local Care Direct

Contact details
registration.authority@this.nhs.uk
http://www.this.nhs.uk
01484 355420


North West

Greater Manchester Shared Services

Greater Manchester

Contact details
Roy Blair - RA manager
gmcsu.smartcards@nhs.net

Blackpool Teaching Hospitals

Fylde Coast and Lancaster

Contact details
Martyn McKechnie - RA manager
RA@bfwh.nhs.uk
http://www.bfwh.nhs.uk
01253 951016 - Option 9 (for smartcard department)

Informatics Merseyside

Liverpool
South Sefton
Southport & Formby
Mersey Care FT
Liverpool Heart and Chest

Contact details
Kathryn Saul - RA manager
it.servicedesk@imerseyside.nhs.uk
http://www.imerseyside.nhs.uk
LCCG - 0151 296 7777
SS and S&F CCG - 0151 247 6400
Mersey Care FT and Liverpool Heart and Chest - 0151 471 2619|

Liverpool Community Health

Liverpool Community Health

Contact details
Debbie Bradbury - RA manager
it.servicedesk@imerseyside.nhs.uk
0151 296 7070

Midlands and Lancashire CSU (MLCSU)

Cheshire, Warrington and Wirral
Midlands
Stoke-on-Trent
Staffordshire
Lancashire

Contact details
Andy Nott - RA manager
MLCSU.Servicedesk@nhs.net
Cheshire, Warrington and Wirral - 0844 800 9982
Midlands, Stoke-on-Trent, Staffordshire - 0121 4110411
Lancashire - 01254 226900

St Helens and Knowsley

Knowsley
Halton
St Helens

Contact details
Sue Campbell - RA manager
it.helpdesk@sthk.nhs.uk
http://www.his.sthk.nhs.uk
0151 478 7878


East of England

North and East London CSU (NEL)

Cambridgeshire and Peterborough

Contact details
NEL service desk
itservicedesk.essex@nelcsu.nhs.uk
http://www.nelcsu.nhs.uk/
0300 303 2733

North and East London CSU (NEL)

Essex

Contact
NEL Essex service desk
itservicedesk.essex@nelcsu.nhs.uk
http://www.nelcsu.nhs.uk/
01268 243 731

North and East London CSU (NEL)

Anglia

Contact details
NEL Anglia service desk
itservicedesk.angliacsu@nhs.net
http://www.nelcsu.nhs.uk/
01502 719 550

North and East London CSU (NEL)

London

Contact details
NEL service desk
itservicedesk.london@nelcsu.nhs.uk
http://www.nelcsu.nhs.uk/
0845 241 0528

HBL ICT Services (hosted by E&N Herts CCG)

EN Hertfordshire
Bedfordshire
Luton
Herts Valley & Herts Community Trust

Contact details
Service desk
cfhservicedesk@centraleasterncsu.nhs.uk
http://www.enhertsccg.nhs.uk/
01707 294 080

NHS Arden CSU

Coventry

Contact details
IT service desk
itservicedesk@covwarkitc.nhs.uk
0247 684 4000

Greater East Midlands CSU

Contact details
RA@ardengemcsu.nhs.uk
0300 123 1020

Nottinghamshire Health Informatics Service

Nottinghamshire
Nottingham North & East CCG
Rushcliffe CCG
Mansfield & Ashfield CCG
Newark & Sherwood CCG
Nottingham City CCG
Nottingham North West CCG
Sherwood Forest Hospitals NHS Trust
CNCS
NEMS
Nottingham City Care
PICS

Contact details
Jacqui Hawkins - RA contact
J.Hawkins@nhs.net
http://www.leics-his.nhs.uk/
01623 410310

Leicestershire Health Informatics

Leicester
Leicestershire
Rutland

Contact details
Afroz Kidy - RA manager for the Leicestershire Partnership NHS Trust, Parent Org to Leicestershire Health Informatics
afroz.kidy@leics-his.nhs.uk
0116 295 3500

Optum CSS

Lincolnshire

Contact details
June Emptage  - RA contact
Optum.cssram@nhs.net
http://www.optum.co.uk
07342 034 029


South

NHS South, Central and West CSU

NHS South, Central and West Commissioning Support Unit
Hampshire
Portsmouth
Southampton

Contact details
SCWCSU.SMARTCARDS@nhs.net
0300 561 0429

NHS South, Central and West CSU

NHS South, Central and West Commissioning Support Unit
Hampshire
Portsmouth
Southampton

Contact details
Hannah Poore (Deputy RA manager)
SCWCSU.SMARTCARDS@nhs.net
0300 561 0429

NHS South, Central and West CSU

NHS South, Central and West Commissioning Support Unit
Hampshire
Portsmouth
Southampton

Contact details
Theresa Stephens - RA agent
Tracey Ford - RA agent
Sarah Field - RA agent
Roxanne Loader - RA agent
SCWCSU.SMARTCARDS@nhs.net
0300 561 0429

NHS South, Central and West CSU

Isle of Wight

Contact details
Liz Nials - HR/RA contact for smartcard registration but works for IOW NHS Trust
Liz.nials@iow.nhs.uk
01983 822099 ext. 6727 or HR Resourcing ext. 6880

NHS South, Central and West CSU

NHS Central Southern CSU
Oxfordshire
South Buckinghamshire
Berkshire

Contact details
Tracy Southam - RA agent - scwcsu.smartcards@nhs.net - 07554 439142
Beryl Piddington - RA agent - scwcsu.smartcards@nhs.net - 07770 733192
Peter Carter - RA agent - scwcsu.smartcards@nhs.net - 07825 028136

NHS South, Central and West CSU

Swindon
Wiltshire
Gloucestershire
Bath & NE Somerset

Contact details
Barbara Stratton - RA agent
Sheila Mortimer - RA agent
cscsu.smartcardoffice@nhs.net
01793 422336

Northern, Eastern and Western Devon CCG

North, Eastern, Western, Devon & Plymouth

Contact details
Gail Irvine - RA manager
d-ccg.raenquiries@nhs.net
01392 356091

South Devon and Torbay CCG

South Devon and Torbay

Contact details
Gary Kennington - RA manager
sdtccg.ra@nhs.net
01803 652 583 or 01803 652 584

Kernow CCG

Cornwall and Scilly Isles

Contact details
Service desk
citsservicedesk@nhs.net
01209 881717

NHS Dorset CCG

Dorset

Contact details
Smartcard support
smartcard.support@dorsetccg.nhs.uk
http://www.dorsetccg.nhs.uk/
01202 541604

NHS South West CSU

North Somerset CCG
Bristol CCG
South Gloucestershire CCG
Somerset CCG
South Gloucestershire Community Health Services
Bristol Community Health
North Somerset Community Partnership

Contact details
RA team
ITservicedesk@swcsu.nhs.uk
http://www.swcsu.nhs.uk
0845 0514646


London

Central and North East London CSU

Central and North East London

Contact details
Registration Authority
registration.authority@nelcsu.nhs.uk
http://nww.nelcsu.nhs.uk
020 3688 1000

Brent, Harrow and Hillingdon CCG

Brent, Harrow and Hillingdon CCG

Contact details
Raphael Danladi (RA contact)
r.admin@nhs.net
020 8966 1013/1040

North West London (contracted to Brent CCG)

Ealing CCG
Hounslow CCG
Hammersmith and Fulham CCG
Central London CCG
Kensington
Chelsea CCG

Contact details
Helpdesk
registration.authority@nw.london.nhs.uk
0208 962 6591/4903/490

Bromley Healthcare

Bromley and Bromley CCG (07Q)

Contact details
IT helpdesk
it.support@bromleyhealthcare-cic.nhs.uk
0208 315 8702

NEL CSU

Kent and Medway, Surrey and Sussex

Contact details
ICT service desk
nelcsu.ictservicedesk@nhs.net
http://www.nelcsu.nhs.uk/
03000 424242

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details
Robert Lavender (RA manager)
robert.lavender@nhs.net
0203 182 3073

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details
Service desk
itservicedesk@bhrccgs.nhs.uk
0203 416 5900

Janis Webb
0203 182 3131

Bexley CCG

Bexley

Contact details
Pin Bhandal - RA manager
RA team - IT Help desk
Bexccg.servicedesk@nhs.net
http://www.bexleyccg.nhs.uk
0208 2986166

Kingston CCG

Contact details
Service desk
ITServiceDesk@YourHealthcare.org
08448 944 044

OPTUM RFS

RFS: Brighton & Hove, Ealing CCG, Hounslow CCG

Contact details
Tim Wilson - RA manager
Anish Patel - RA team
Louise Cann - RA team
Optum.cssram@nhs.net
http://www.optum.co.uk
0203 805 1566


West Midlands

Shropshire Community Health NHS Trust

Shropshire
Telford
Wrekin

Contact details
IT service desk, Monday to Friday, 8am - 6pm
IT.ServiceDesk@shropcom.nhs.uk
0800 181 4050

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG
Rugby (of the Coventry and Rugby) CCG

Contact details
Louise Gaylard - RA manager - louise.gaylard@swft.nhs.uk
John Lambert - RA manager
smartcard.administration@swft.nhs.uk
www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
01926 626547
01926 482623
01926 482622

NHS Midlands and Lancashire CSU

West Midlands

Contact details
mlcsu.servicedesk@nhs.net
0121 411 0411

NHS Midlands and Lancashire CSU

West Midlands

Contact details
mlcsu.servicedesk@nhs.net
0121 411 0411

Staffordshire

Contact details
Gordon Roper - RA team leader - gordon.roper@staffordshirecss.nhs.uk - 01782 298243
Service desk - smartcardhelpdesk@northstaffs.nhs.uk - 07595 091657
http://midlandsandlancashirecsu.nhs.uk

NHS Midlands and Lancashire CSU

Lancashire

Contact details
0300 123 1536
01254 226857

NHS Midlands and Lancashire CSU

Shropshire
Telford

Contact details
Jenny Rimmer
jennyrimmer@nhs.net
01743 277715

Primary Care Support England

Leeds
Preston
Clacton-On-Sea

Contact details
Michael Dewhirst - michael.dewhirst@nhs.net
Debbie Allen - debbie.allen@nhs.net
http://pcse.england.nhs.uk
0333 0142884

Updating details


If details have changed, please email accesscontrol@nhs.net.

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