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Service provider contact details

Find contact details for Registration Authority (RA) service provider organisations that support primary care organisations as part of over 1.1 million Smartcard users across England, via the Care Identity Service (CIS) application.

This content has been verified by each of the organisation RA contacts and copies are sent to all RA managers across England and the following 2 areas within NHS Digital: 

Exeter helpdesk - exeter.helpdesk@nhs.net.
Contact centre - enquiries@nhsdigital.nhs.uk.

 

CSU / CCG

Area covered

RA contact

Email

Website

Telephone

North East region

North of England (NECS)North East of England (not Cumbria)
Darlington CCG
Durham Dales
Easington and Sedgefield CCG
North Durham CCG
Newcastle Gateshead CCG
North Tyneside CCG
Northumberland CCG
South Tyneside CCG
Sunderland CCG
South Tees CCG
Hartlepool and Stockton CCG
NECS service desknecs.servicedesk@nhs.nethttp://www.necsu.nhs.uk0300 555 0340
Cumbria Partnership NHS Foundation TrustCumbria CCGPauline Tyler (RA Manager)pauline.tyler@cumbria.nhs.ukhttp://www.cumbriapartnership.nhs.uk01228 608836

Yorkshire and the Humber region

eMED Health ConsortiumYorkshire and the HumberJenny Sandars
Kerry Barrowclough
(RA Managers)

Barry Jackson
(RA Service Delivery)
embed.smartcards@nhs.net http://www.embedhealth.co.uk0300 3000 620
The Health Informatics ServiceHuddersfield, Calderdale and Wakefield areas (only)
Kirklees CCG
Greater Huddersfield CCG
Wakefield CCG
Calderdale CCG
Local Care Direct
 registration.authority@this.nhs.ukhttp://www.this.nhs.uk01484 355420

North West region

Greater Manchester Shared ServicesGreater ManchesterRoy Blair
(RA Manager) Note: Greater Manchester do not operate RA through the IT Helpdesk. Roy is the main RA contact.
royblair@nhs.net 07887 210625
Blackpool Teaching HospitalsFylde Coast and LancasterMartyn McKechnie
(RA Manager)
RA@bfwh.nhs.ukhttp://www.bfwh.nhs.uk01253 951016 - Option 9 (for Smartcard department)
MerseysideLiverpool
South Sefton
Southport & Formby
Kathryn Saul
(RA Manager)
it.servicedesk@imerseyside.nhs.ukhttp://www.imerseyside.nhs.uk0151 296 7888
St Helens & KnowsleyKnowsley
Halton
St Helens
Sue Campbell
(RA Manager)
it.helpdesk@sthk.nhs.ukhttp://www.his.sthk.nhs.uk0151 478 7878

East of England region

North & East London CSU (NEL)Cambridgeshire & PeterboroughNEL Service Deskitservicedesk.essex@nelcsu.nhs.ukhttp://www.nelcsu.nhs.uk/0300 303 2733
North & East London CSU (NEL)EssexNEL Essex Service Deskitservicedesk.essex@nelcsu.nhs.ukhttp://www.nelcsu.nhs.uk/01268 243 731
North & East London CSU (NEL)AngliaNEL Anglia Service Deskangliacsu.itservicedesk@nhs.nethttp://www.nelcsu.nhs.uk/01502 719 550
North & East London CSU (NEL)LondonNEL Service Deskitservicedesk.london@nelcsu.nhs.ukhttp://www.nelcsu.nhs.uk/0845 241 0528
HBL ICT Services (hosted by E&N Herts CCG)EN Hertfordshire
Bedfordshire
Luton
Herts Valley & Herts Community Trust
Service Deskcfhservicedesk@centraleasterncsu.nhs.ukhttp://www.enhertsccg.nhs.uk/01707 294 080
NHS Arden CSUCoventryIT Service Deskitservicedesk@covwarkitc.nhs.uk 0247 684 4000
Nottinghamshire Health Informatics ServiceNottinghamshire
Nottingham North & East CCG
Rushcliffe CCG,
Mansfield & Ashfield CCG,
Newark & Sherwood CCG,
Nottingham City CCG, Nottingham North West CCG,
Sherwood Forest Hospitals NHS Trust, CNCS, NEMS, Nottingham City Care, PICS
Jacqui Hawkins
(RA Contact)
J.Hawkins@nhs.nethttp://www.leics-his.nhs.uk/01623 410310
Leicestershire Health InformaticsLeicester
Leicestershire  Rutland
Afroz Kidy
(RA Manager for the Leicestershire Partnership NHS Trust, Parent Org to Leicestershire Health Informatics)
afroz.kidy@leics-his.nhs.uk 0116 295 3500
Optum CSSLincolnshireJune Emptage
(RA Contact)
Optum.cssram@nhs.nethttp://www.optum.co.uk07342 034 029

South region

NHS South, Central and West CSU

NHS South CSU
Hampshire
Portsmouth
Southampton

Michelle Wheatfill
(Overall RA Manager for NHS SCWCSU)
michelle.wheatfill@nhs.net 07785 510188
NHS South, Central and West CSU

NHS South CSU
Hampshire
Portsmouth
Southampton

Hannah Poore
(Deputy RA Manager)
southcsu.smartcards@nhs.net 0300 123 0880
NHS South, Central and West CSUNHS South CSU
Hampshire
Portsmouth
Southampton

Theresa Stephens
Sarah Field
Roxanne Loader
(RA Agents)

southcsu.smartcards@nhs.net 0300 123 0880
NHS South, Central and West CSUIsle of WightLiz Nials
(HR/RA Contact for Smartcard registration but works for IOW NHS Trust)
Liz.nials@iow.nhs.uk 01983 822099
ext. 6727 or HR Resourcing ext 6880
NHS South, Central and West CSU

NHS Central Southern CSU
Oxfordshire
Buckinghamshire
Berkshire

Peter Carter
(Deputy RA Manager)
peter.carter3@nhs.net  
NHS South, Central and West CSU

NHS Central Southern CSU
Oxfordshire
Buckinghamshire
Berkshire

Tracy Southam
Beryl Piddington
Sheila Mortimer
(RA Agents)

tracy.southam@nhs.net

beryl.piddington2@nhs.net

sheilamortimer@nhs.net
 

07554 439142

07770 733192

07799
110438

NHS South, Central and West CSUSwindon
Wiltshire
Gloucestershire
Bath & NE Somerset

Peter Carter
(Deputy RA Manager)

Barbara Stratton
Adrian Hedley
(RA Agents)

cscsu.smartcardoffice@nhs.net 01793 422336
Northern, Eastern & Western Devon CCGNorth, Eastern, Western, Devon & PlymouthGail Irvine
(RA Manager)
d-ccg.raenquiries@nhs.net 01392 356091
South Devon & Torbay CCGSouth Devon & TorbayGary Kennington
(RA Manager)
sdtccg.ra@nhs.net 

01803 652 583

01803 652 584

Kernow CCGCornwall and Scilly IslesService Deskcitsservicedesk@nhs.net  01209 881717
NHS Dorset CCGDorsetSmartcard Supportsmartcard.support@dorsetccg.nhs.ukhttp://www.dorsetccg.nhs.uk/01202 541604
NHS South West CSUNorth Somerset CCG
Bristol CCG
South
Gloucestershire CCG
Somerset CCG
South Gloucestershire Community Health Services
Bristol Community Health
North Somerset Community Partnership
RA teamITservicedesk@swcsu.nhs.ukhttp://www.swcsu.nhs.uk0845 0514646

London region

Central & North East London CSUCentral & North East LondonRegistration Authorityregistration.authority@nelcsu.nhs.ukhttp://nww.nelcsu.nhs.uk020 3688 1000
Brent, Harrow & Hillingdon CCGBrent, Harrow & Hillingdon CCGRaphael Danladi (RA Contact)r.admin@nhs.net 020 8966 1013/1040
North West London (contracted to Brent CCG)Ealing CCG, Hounslow CCG, Hammersmith and Fulham CCG, Central London CCG, Kensington and Chelsea CCGHelpdeskregistration.authority@nw.london.nhs.uk 0208 962 6591/4903/4905
Bromley HealthcareBromley and Bromley CCG (07Q)IT Helpdeskit.support@bromleyhealthcare-cic.nhs.uk 0208 315 8702
South East CSUChristine Smith - RA Manager - Surrey, Sussex, NHS Richmond CCG, NHS Croydon, Kent and Medway ICT Service Desksecsu.ictservicedesk@nhs.net http://www.southeastcsu.nhs.uk/03000 424242
South East CSULen Mills - RA Manager for Surrey, Sussex, NHS Richmond CCG, NHS Croydon, Kent and MedwayICT Service Desksecsu.ictservicedesk@nhs.net http://www.southeastcsu.nhs.uk/03000 424242
South East CSUDamy Logendran - RA Manager - NHS Richmond CCG, NHS Croydon CCG and Surrey ICT Service Desksecsu.ictservicedesk@nhs.net http://www.southeastcsu.nhs.uk/03000 424242
South East CSUJane Ellis - RA Manager - SussexICT Service Desksecsu.ictservicedesk@nhs.net http://www.southeastcsu.nhs.uk/03000 424242
Barking & Dagenham, Havering and Redbridge CCGsBarking
Dagenham
Havering
Redbridge
Robert Lavender
(RA Manager)
robert.lavender@nhs.net 0203 182 3073
Barking & Dagenham, Havering and Redbridge CCGsBarking
Dagenham
Havering
Redbridge
Service Deskitservicedesk@bhrccgs.nhs.uk, 0203 416 5900
Bexley CCGBexley

Pin Bhandal
(RA Manager)

RA Team
(IT HelpDesk)

Bexccg.servicedesk@nhs.nethttp://www.bexleyccg.nhs.uk0208 2986166
OPTUM RFSRFS:  Brighton & Hove, Ealing CCG, Hounslow CCG

Tim Wilson
(RA Manager)

RA Team
Anish Patel
Louise Cann

Optum.cssram@nhs.nethttp://www.optum.co.uk0203 805 1566

West Midlands region

Shropshire Community Health NHS TrustShropshire
Telford
Wrekin
IT Service Desk
Mon-Fri
8am - 6pm
IT.ServiceDesk@shropcom.nhs.uk 

0800 181 4050

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU

NHS Warwickshire North CCG

NHS South Warwickshire CCG

NHS Redditch & Bromsgrove CCG

NHS Wyre Forest CCG

NHS South Worcestershire CCG

Rugby (of the Coventry and Rugby) CCG

Louise Gaylard
or
John Lambert
(RA Managers)
Louise.gaylard@swft.nhs.uk
or
smartcard.administration@swft.nhs.uk
http://"https://www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority "

01926 626547

01926 482623

01926 482622

NHS Midlands and Lancashire CSUWest Midlands mlcsu.servicedesk@nhs.net  0121 411 0411
NHS Midlands and Lancashire CSUStaffordshire

Gordon Roper
(RA Team Leader)

Service Desk

gordon.roper@staffordshirecss.nhs.uk

smartcardhelpdesk@northstaffs.nhs.uk

http://midlandsandlancashirecsu.nhs.uk

01782 298243

07595 091657

NHS Midlands and Lancashire CSULancashireJohn Worsh
(IT Project Manager)
john.worsh@lancashirecsu.nhs.ukhttp://midlandsandlancashirecsu.nhs.uk

0300 123 1536

01254 226857

Staffordshire CSUShropshire
Telford
Jenny RimmerJenny.rimmer@shropcom.nhs.uk 01743 871984
Primary Care Support EnglandLeeds, Preston, Clacton-On-SeaMichael Dewhirst

Debbie Allen
Michael.dewhirst@nhs.net

Debbie.allen@nhs.net
http://pcse.england.nhs.uk0333 0142884

 

Updating details


If details have changed, please email accesscontrol@nhs.net.

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